| Student Name | Student Number | |||||
| Unit Code/s & Name/s | BSBMED305 – Apply the principles of confidentiality, privacy and security within the medical environment | |||||
| Assessment Name | Portfolio of evidence | Assessment Task No. | 1 of 2 | |||
| Assessment Due Date | Due End of Week 6 of the study period (see Connect) | Date submitted | ||||
| Assessor Name | ||||||
| Student Declaration: I declare that this assessment is my own work. Any ideas and comments made by other people have been acknowledged as references. I understand that if this statement is found to be false, it will be regarded as misconduct and will be subject to disciplinary action as outlined in the TAFE Queensland Student Rules. I understand that by emailing or submitting this assessment electronically, I agree to this Declaration in lieu of a written signature. | ||||||
| Student Signature | Date | |||||
| Instructions to Student | The purpose of this Assessment is to determine your level of knowledge and understanding of the concepts and practices associated with the application of confidentiality, privacy and security in a medical environment
Materials to be supplied: · This instruction document. · An answer template which you will use as your submission must be saved in Microsoft Word format. · Utilisation of the learning guide is recommended along with independent research of other sources. Notes regarding short answer Assessments: For this Assessment, you are given a list of questions for which you will write short answers. The key to short answer Assessments is to carefully identify how many elements there are to each question. For example, is the question asking you to outline the key elements of a theory? Or is the question asking you to outline and discuss the key elements of theory and give an example. Another good habit for short answer Assessments is to read the question very carefully. A common mistake is that students write everything they know about a topic, but don’t actually answer the specific question being asked. So read the question carefully, and answer it very specifically. If you are unsure what the question wants, then ask your teacher for more explanation. If you have not met the word count, then you have not provided enough detail and should consider what is missing. Perhaps add an example, or relate your answer back to a theory, or maybe simply explain something in more detail. Work, Health and Safety: Please familiarise yourself with general guidelines for healthy computer use to suit your own circumstances. Take into account things such as ergonomics, posture, computer screen glare, and taking regular stretch breaks. Assessment Criteria: To achieve a satisfactory result, your assessor will be looking for your ability to demonstrate the following key skills/tasks/knowledge to industry standard: · communicate with others according to accepted codes of conduct · assess whether information is disclosable · identify and communicate a conflict of interest · store records and confidential documentation according to organisational requirements · identify and store drugs, equipment and materials requiring secure storage appropriately. · explain enterprise policies and procedures for confidentiality, privacy and security · identify relevant legislation relevant to confidentiality, privacy, security, record storage and work health and safety practices. Number of Attempts: You will receive up to two (2) attempts at this Assessment task. Should your first attempt be unsatisfactory, your teacher will provide you with detailed feedback, discuss relevant elements with you, and provide a due date for your second attempt. If your second attempt is unsatisfactory, or you fail to submit a second attempt, you will receive an overall unsatisfactory result for this Assessment task. For more information, refer to the Student Rules. |
| Submission details (if relevant) | Read this instruction document carefully. Utilise the Answer Template provided to complete and submit your work. All work is to be submitted in Microsoft Word format; PDF documents will not be accepted.
This Assessment is due at the end of Week 4- see the due date listed in Connect. Early submissions are welcome. Email your teacher if an extension is required. Assessment to be submitted via
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| Instructions to Assessor | Assessors must familiarise themselves with the Assessment matrix and competency requirements for these units. Students must correctly complete all elements of this Assessment to be graded as being Competent |
| Note to Student | An overview of all Assessment Tasks relevant to this unit is located in the Unit Study Guide. |
ASSESSMENT INSTRUCTIONS
The purpose of this Assessment is to determine your level of knowledge and understanding of the concepts and practices associated with the application of confidentiality, privacy and security in a medical environment. You will do this by answering a series of short answer questions.
- You are required to complete five (5) tasks.
- Tasks 1, 2 and 3 contain a real-life scenario that you would face in a medical environment. You are required to answer all the questions relating to the scenario that will test your understanding of the correct processes to follow to maintain confidentiality, privacy and security of patient information.
- Task 5 requires you to answer questions relating to the legislation that governs the confidentiality, privacy and security of patient information.
- You will need to read the appropriate sections of your learner guide and do some additional reading and research to fully answer the questions.
- Your responses to the questions should be completed in the ‘BSBMED305 Assessment 1 Answer Sheet” which is available on the Assessment 1 page in Connect.
- You are required to answer each of the questions.
- Please use the answer template provided, keep it in Microsoft Word format and submit it via Connect.
| Scenario for Tasks 1, 2 and 3
You are a medical receptionist in a country medical practice. You work as part of a team of four – three medical receptionists and a Practice Manager. Patient care and treatment is provided by three Medical Practitioners (owners of the business). A Registered Nurse also assists. The Practice Manager allocates tasks to the receptionists, and occasionally you are also given tasks by the Medical Practitioners. The Registered Nurse is required to negotiate with the Practice Manager before giving tasks to you and the other medical receptionists.
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| Task 1
On Tuesday, you arrive at the practice at 7.50 am and begin to prepare for your day. Here is your list of tasks: a) Word process overdue accounts reminders for three patients: Due Thursday b) Contact patient: Mr Singh to organise an appointment with his doctor to discuss results of recent medical tests c) Collect mail from mailbox (15-minute drive each way), open and distribute: Due daily by 10.30 am d) Mail merge five Pap smear reminder letters to patients: Due Wednesday e) Answer morning telephone acute appointment requests (30 minutes) and update schedule: Daily 8.00 am. |
| Prepare a work schedule for the tasks above, showing that you have planned and prioritised your work.
List each task in order of priority, allocate a timeframe to complete each, and identify the resources needed for each task e.g. telephone, computer. |
| Task 2
At 8.30 am, the Practice Manager instructs you to word process a lengthy medical report for a chronically ill patient. The report is urgent. The Practice Manager says that the report includes a great amount of medical terminology and they are relying on your typing skill and attention to detail, to complete it accurately. You realise you must reprioritise your day’s tasks. Before starting work on the report, you go to the staff kitchen to make a coffee. You take the medical report with you so you have something to read while waiting for your coffee, and to familiarise yourself with the material you are about to type. Another receptionist sees you reading the file and asks what you are working on. You have already read the front page and realise it is a report about the other receptionist’s sister. |
| 1. What will you now do in reorganising your day (reprioritisation)?
2. Why is it important to have the medical report reviewed by a supervisor? 3. Should you take the medical report to the staff kitchen, even if it means you will save time? Why/why not? 4. What is the potential conflict of interest in this situation? |
| Task 3
A young patient has presented to your country medical practice. They are bleeding from what appears to be a deep wound to their leg. They hand you a significant amount of money and say, ‘I don’t have a Medicare Card, I just want to see a doctor’. NOTE: When answering the two questions below, you must ensure that you consider the following issues: 1. Assess information and requests for information 2. Consider what is and what is not disclosable 3. Use discretion and judgement in all communications 4. Discuss patient-related matters within the confines of the facility and with appropriate personnel only 5. Seek advice and clarification with relevant personnel where potential confidentiality issues arise in dealings with patients, their families and others |
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| 1. Would this patient be permitted to see the doctor anonymously? Why / Why not? You must fully explain your answer and provide justification for your decision.
2. When you look closely at them, you notice that they are a local celebrity. The telephone rings. It is a journalist asking for confirmation about the incident. What should you do? – Why? You must fully explain your answer and provide justification for your decision. SOLUTION
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